We understand the need
Today technology is an important part of healthcare. ‘Electronic’ patient health information is a target of IT incidents and hackers. Data breaches can cost millions. And it is in the interest of healthcare businesses to ensure data safety not just for their clients but employees as well.
It is critical to actively take measures for ensuring and tightening security and privacy.
What information is to be protected?
The Privacy Rule calls for the following information to be considered as Protected Health Information (PHI):
- Individual’s past, present or future physical or mental health conditions
- The provision of health care to the individual
- The past, present or future payment for the provision of healthcare to the individual
Steps Undertaken at Astron EHS to Ensure Secure Infrastructure
Definitive steps that ensure strict HIPAA compliance and an overall sensitivity towards handling of patient health information is at the core of our company. Apart from keeping ourselves and the entire team updated on any changes made in HIPAA, here’s what we do to ensure the highest standards of security and confidentiality:
- Control Data Accessibility
The highest percentage of insider threat is in the healthcare industry. 58% of data breaches involve insiders. So, at Astron EHS, we only allow access to patient health information on a need-to-know basis.
The access is only provided to authorized personnel and that too is secured with unique login IDs and strong passwords.
- Train Employees
We believe educating employees on security risks is as important as training them to do their tasks. Proper training can prevent security mishaps and help recognize threats. Each employee is thoroughly vetted before onboarding and made to sign a confidentiality agreement that warrants termination and/or legal action on violation.
Our facility is under 24/7 surveillance and employees are given access through biometric screening only.
- Keep a Check on the Devices Used
We do not allow PHI data access on just any device. Limiting the devices reduces the chances of a data breach.
Our IT staff assesses company devices for risk before being used by employees for revenue cycle management services. Each employee is given a unique ID and they set strong passwords that are constantly changed.
We have also set up a software tool that detects when a new device is added on our network.
- Securing the System Itself
Having worked in the field of technology for long, we understand the possible risks posed by using multiple wireless systems. So, we limit that as well.
The software and firewalls for all devices in our network are automatically updated to ensure the system runs smoothly and securely. All the data and messaging systems are encrypted. We connect to client’s servers through secure VPN only.
Remote handling is enabled for our network if the need arises for wiping or disabling the system.
We understand our responsibility towards protecting your patient health information. Apart from the numerous measures listed above, we are constantly engaged in discovering more ways to stay one step ahead in ensuring privacy.
Get in touch with us for secure and efficient revenue cycle management services!