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Benefits of Outsourcing Dental Billing Services


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Benefits of Outsourcing Dental Billing Services

Dental practices require a strong framework to address the complicated task of billing and ensure a smooth cash flow. While prioritizing and focusing on providing best treatment and care to the patients, often dental practitioners cannot devote time to optimize their billing process. As a result the practice sees disrupted cash flows, denied claims and a reduced revenue.



Most dental billing companies consist of individuals who have at one time worked as an in-house resource at a dental office. With clear understanding of the system, challenges, nitty-gritties and best practices, they are well equipped to handle your dental billing services. Of course some practices can manage the tasks with their in-house staff.


This article will help you take an informed decision on whether you should outsource and give you a picture of the benefits too.

What is Outsourced Dental Billing?


The dental billing that was conventionally handled in-house are now being contracted to a third-party agency solely managing such tasks.


Outsourcing helps a business to cut down the employee costs and training, save time and hassle of hiring and managing, etc. The benefits are aplenty.


Advanced technology and secure access to software have now made it possible to outsource such complex and tiring administrative work to a dental billing company.


When to outsource your dental billing services?


While majority of practices require outsourcing their billing services, one should not do it just for the sake of it. Usually the right time to outsource is when there is:



Benefits of outsourcing dental billing


  1. Outsourcing saves operational costs by a massive 30-40% difference. Usually when a practice hires qualified staff for such billing tasks, they have to spend on training and take into account not just the salary but also the benefits, vacation days, etc. for each.

  2. It inevitably reduces the responsibility and hassle and leaves more time for the dentist to focus on treatment and best possible patient care.

  3. Providers notice the increase in patient satisfaction when the process is smooth and experience is enhanced with streamlining. It gives a major boost to referrals and great reviews.

  4. Dental billing processes are quite exhaustive and require expertise. Outsourcing offers the chance to take advantage of multiple specialized resources who are well versed in every step of the process.
    They take care of tasks such as – patient registration, eligibility verification, explanation of benefits (EOB posting), claims filing, AR follow ups and more, thereby improving the practice’s efficiency.

  5. Commercial Payers change the fee schedule multiple times due to various factors. Billing companies constantly update the practice management software with latest changes in this fee schedule bringing your staff and practice up to speed. This avoids the hassle of incorrect treatment plans.

  6. In case of claim denial or delay, the billing company is quite active and trained to follow up with the insurance companies and manage the re-submission as well. So, rest assured to get your hard earned money.

  7. Everyone likes an increase in revenue. By streamlining the billing process, dental billing companies increase the efficiency and profitability. Expert professionals handle your billing tasks ensuring maximum revenue and minimum denials.

  8. Outsourcing dental billing services gives more time to your staff to focus on patient appointments, networking, communication, marketing etc.

  9. Significant reduction in write-off adjustments and eliminated risk of insurance investigation.

  10. Periodic reports generated by the dental billing company further gives you the opportunity of analyzing the progress and looking for areas of improvement.

It is essential to select a billing agency that adapts to the software you use and has good experience working in the field.


If you have any questions, our billing experts would be happy to assist you.